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Satisfaction Guarantee

At Vynor Code, we value quality, transparency and trust in each project delivered. That's why we offer a 10-day satisfaction guarantee after the final delivery of the service.

If for any reason you are not satisfied with the result, you can request a refund within this period.

How it works:

  • The guarantee is valid for 10 calendar days from the final delivery of the project.

  • The request must be made by written message (email or business WhatsApp), stating the reason for dissatisfaction.

  • After the request has been analyzed and approved, the refund will be made within 10 business days.

What happens after refund:

  • The website will be removed from the air, as well as domains, hosting and integrations. (if done with us.)

  • The client will lose full access to the project, including pages, settings, images and design used.

  • If the website is on its own platform, the customer must prove the complete deletion of the content.

  • All support and maintenance ends immediately upon refund.

Important:

  • You are not permitted to keep the website online or reuse parts of the content after the refund.

  • Services outside the initial scope, or contracted separately, are not included in the warranty.

  • Vynor Code is not responsible for errors caused by incorrect or incomplete data sent by the customer.

The full warranty clause will be presented in PDF during service.

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